Help Desk / Support
Help Desk / Support
Managing and understanding the customer’s needs is at the centre of our service provision. We have developed a Customer Communication Strategy that ensures that the customer is kept informed throughout the process of providing products and services. The strategy consists of a series of carefully programmed communications including letters, emails, phone calls, fax, twitter, facebook to mention but a few. Within JOIN Group operating system is a diary management function, ensuring that communications are made at the right time during the process. It also allows the service to be adapted to individual customers’ requirements, highlighting those who may need more contact.
JOIN Group offers virtual addresses across the US and mostly in Georgia. Many entrepreneurs and business owners need help with their administrative tasks, accounting works and a location to serve as an office. We can act as an agent to your business and we can receive all correspondence from government and other businesses including phone calls, office mails, fax, accounting activities, and so on. We have offices for conferences, internet services, place to work from and many other office request you may need. Our prices are the lowest in the US. Forward your tasks to us and we promise you will enjoy using us. Our key services are in the following bullet points:
JOIN Group IT Services & Support has over 25 years experience in providing maintenance solutions that work for all types of companies from large internationals to small and medium sized companies. Our maintenance contracts are designed specifically for those organisations that want total support at a fixed price with no surprises.
We combine both technical expertise and sound business logic to analyse, recommend and deploy robust hardware and software solutions to assist organisations in gaining and sustaining competitive advantage. And because you rely on your IT infrastructure to work 24/7, our team of technical consultants and professional IT engineers means you have the support you can rely on 24/7.