Help Desk / Support
Help Desk / Support
Managing and understanding the customer’s needs is at the centre of our service provision. We have developed a Customer Communication Strategy that ensures that the customer is kept informed throughout the process of providing products and services. The strategy consists of a series of carefully programmed communications including letters, emails, phone calls, fax, twitter, facebook to mention but a few. Within JOIN Group operating system is a diary management function, ensuring that communications are made at the right time during the process. It also allows the service to be adapted to individual customers’ requirements, highlighting those who may need more contact.
JOIN Group offers virtual addresses across the US and mostly in Georgia. Many entrepreneurs and business owners need help with their administrative tasks, accounting works and a location to serve as an office. We can act as an agent to your business and we can receive all correspondence from government and other businesses including phone calls, office mails, fax, accounting activities, and so on. We have offices for conferences, internet services, place to work from and many other office request you may need. Our prices are the lowest in the US. Forward your tasks to us and we promise you will enjoy using us. Our key services are in the following bullet points:
- Virtual Secretary (receive all your calls)
- Local Business Address
- Mail Receipt
- Mail Forwarding
- Lobby Directory Listing
- Conference Rooms
- Registered Agent
- Data Entries
- General Office Service Requests
- No Extra Charges
- Help with Absolutely Anything
JOIN Group IT Services & Support has over 25 years experience in providing maintenance solutions that work for all types of companies from large internationals to small and medium sized companies. Our maintenance contracts are designed specifically for those organisations that want total support at a fixed price with no surprises.
We combine both technical expertise and sound business logic to analyse, recommend and deploy robust hardware and software solutions to assist organisations in gaining and sustaining competitive advantage. And because you rely on your IT infrastructure to work 24/7, our team of technical consultants and professional IT engineers means you have the support you can rely on 24/7.
Services
Contact
- 7105 Montecito CT NW, Albuquerque, NM 87114
- (770)-800 1988
- info@joingroupconsulting.com
We recieve the best client’s review.
Marshe Hutchinson is a Team Player, a self starter, a Creative Thinker, dedicated and always working SMART. She has a flair for identifying and analyzing business opportunities and challenges with an excellent ability to meet and exceed targets. She has worked in various establishments include government establishment, financial, ICT and Facilities management sectors.
Marshe Hutchinson is a Team Player, a self starter, a Creative Thinker, dedicated and always working SMART. She has a flair for identifying and analyzing business opportunities and challenges with an excellent ability to meet and exceed targets. She has worked in various establishments include government establishment, financial, ICT and Facilities management sectors.
Highly- skilled Project Manager that thrives in fast paced work environments, providing excellent customer service and performing on-time delivery of well-defined services, products, or processes. A problem-solver that drives revenue growth, with strong work ethics. Versatile, quick to learn new information, processes, and systems. Effective communicator with well-developed presentation skills. Corresponds well in both an oral and written manner with executives, management, teammates, and all levels of employees.
Career Strengths:
Coordinate Projects Construction Management Meeting Facilitator
Data Analysis & Reporting Community Development Zoning Compliance Reviewer
Contract Negotiation Databases Upgrades patches Analytical Skills/Technical
Customer Relations Business Industry Specialist Economic Development Spec.
Professor MNO Ikhile is currently holding this position with bunch of experiences as a Dean of faculty, an instructor, and training strategist. He plan, organize, and direct a wide range of training activities for internal and external customers. His roles and responsibilities are not limited to the below
MANSUR ELEKAMA is the CEO/MD of Power Africa Ltd (PAL), an initiative to introduce Solar Electricity to the rest of the world and is currently occupying this position. Mr. Elakama has a vast knowledge in computer technology, blue print drawings on stations, deports plants and building with elevated standards of quality. He holds a B.Sc. Engineering from the University of Lagos, M.Sc. Software Engineering with various IT certifications. As Director of Finance, Mr. Elakama integrates all the diversified element of the company and assist in business development and commercial operations with strong business financial records.
Currently, he is certified and accredited to train and consult in the following areas; Project Management Professional, Accredited Agile Trainer, IT infrastructural library (ITIL), HP APS, Cisco Certified Network Associate, Chartered Manager, Microsoft Certified Engineer, Microsoft Certified Engineer Data Expert, Microsoft Certified Engineer – Business Intelligence.
PRINCE has been a member of and a contributor to Project Management Institute in US for than 10 years and a member of Nigeria Institute of Management. He is a motivational speaker, a lecturer, a consultant, a researcher and a writer of Information Technology journals. He is proficient in prioritizing and completing projects in accordance with budget and time schedule, yet flexible to multitask when necessary.
PRINCE MUSA INNOCENT is currently holding this position for the Organisation. He obtained his first degree from the University of Benin and later an MBA from University of Ife. He has more than 20 years of experience in Information Technology service management and infrastructure support. He has managed more than 60 world class projects worth billions of dollars across the globe. Also, as a Database Architect and Consultant, he has designed implemented, supported, migrated and maintained more than 10 systems including databases of different platforms. He has worked in both local and international organisations especially in the telecom industries were Information Technology and Communication is at its best. He was first to certify as IT Asset Manager in Africa and the first to establish Project Management Institute (PMI) in Africa-Nigeria.
Currently, he is certified and accredited to train and consult in the following areas; Project Management Professional, Accredited Agile Trainer, IT infrastructural library (ITIL), HP APS, Cisco Certified Network Associate, Chartered Manager, Microsoft Certified Engineer, Microsoft Certified Engineer Data Expert, Microsoft Certified Engineer – Business Intelligence.
PRINCE has been a member of and a contributor to Project Management Institute in US for than 10 years and a member of Nigeria Institute of Management. He is a motivational speaker, a lecturer, a consultant, a researcher and a writer of Information Technology journals. He is proficient in prioritizing and completing projects in accordance with budget and time schedule, yet flexible to multitask when necessary.